Dixie County Fire Rescue Services
Serving, Preparing, and Protecting the Residents of Dixie County
Dixie County Emergency Medical Services is a county entity ambulance service. One of the highest priorities at Dixie County Emergency Services is to provide the best possible services at the lowest possible cost to taxpayers of Dixie County and the State of Florida.
As a service to you, we will bill your insurance company directly, if we have all the necessary information to file the claim.
Despite the large population of uninsured in our area and the invariable changes within Medicare and Other Insurance Carriers, our Department’s collection rate has consistently remained over 60%, excluding forced Medicare/Medicaid adjustments.
Business Manager
Lisa Sumrall
Phone: 352-498-1240 X 2216
Email: Lisa Sumrall
Medical Records
Virginia Martin
Phone: 352-498-1240 X 2217
Email: Virginia Martin
Quality Assurance
Jason Lemmermen
Phone: 352-498-1240 X 2215
Email: Jason Lemmermen
Dixie County Emergency Medical Services is a county entity ambulance service. One of the highest priorities at Dixie County Emergency Services is to provide the best possible services at the lowest possible cost to taxpayers of Dixie County and the State of Florida.
As a service to you, we will bill your insurance company directly, if we have all the necessary information to file the claim.
Despite the large population of uninsured in our area and the invariable changes within Medicare and Other Insurance Carriers, our Department’s collection rate has consistently remained over 60%, excluding forced Medicare/Medicaid adjustments.
Business Manager
Lisa Sumrall
Phone: 352-498-1240 X 2216
Email: Lisa Sumrall
Medical Records
Virginia Martin
Phone: 352-498-1240 X 2217
Email: Virginia Martin
Quality Assurance
Jason Lemmermen
Phone: 352-498-1240 X 2215
Email: Jason Lemmermen
An invoice is mailed to all patients who have been transported via ambulance. Please read it carefully. If we have all of the information to file your claim, the invoice will state "we have filed this bill with Medicare/Insurance and are awaiting payment". We will send you the balance due statement after Medicare/Insurance has paid or denied our claim. We will also file your secondary insurance if applicable.
Monthly Statements are mailed at the end of each month on all accounts that have a balance.
Yes, we will file a claim to your secondary/supplemental insurance after we receive the payment from your primary insurance/Medicare.
As part of our commitment to serving the community, we offer financial assistance in the form of discounts, payment arrangements, and/or charity care on our ambulance charges, to those patients who are indigent and satisfy certain requirements. To obtain an application for financial assessment, call the Billing Office at 352-498-1240 X 242.
We will gladly set up a monthly payment plan with you.
Cash, Check, Money Order, Visa, MasterCard, Discover, and Debit Cards
In compliance with the Balanced Budget Act of 1997, our fees are determined by using Medicare Part B's national fee schedule for ambulance services. There is one charge for all services and supplies, and then a separate charge for mileage.
The charges are based on the level of service provided.
A0429- Basic Life Support Emergency Transport
A0427-Advanced Life Support, Level 1 Emergency Transport
A0433-Advanced Life Support, Level 2 Emergency Transport (transport of a patient requiring the administration of three or more drugs (by IV, IM, or Sub Q) OR one of the following ALS procedures during transport: Manual defibrillation, endotracheal intubation, central venous line, cardiac pacing, chest decompression, surgical airway, intraosseous infusion.
A0425- Ground ambulance miles. Patient loaded miles from the point of patient pickup to the point of delivery to the "closest appropriate facility".
A0999- Negotiated Charge with Medicaid for mileage.
A0998- Response Fee (Non-Covered Charge by most insurance companies)
You can obtain a copy of your trip report by completing the medical records request form, (available on our website) and mail it along with payment to Medical Records Custodian P. O. Box 2009 Cross City, Florida 32628. (Records will not be mailed until payment is received)
Unfortunately, there is not a valid HCPT code for "response fees" (no transport services or evaluations). Most insurance companies will not reimburse us for this service. Therefore, it is "our" policy to collect directly from the patient and not file with any insurance company.
Dixie County Fire Rescue is located in the Big Bend area of Northern Florida and has a staff of approximately 50 paid employees and approximately 30 volunteer members operating out of 3 fulltime career stations and 6 volunteer stations. DCFR provides fire suppression, prevention, inspections, emergency medical care, Community Paramedic services, and Emergency Management to a resident population base of approximately 17,000 over 700 square miles.
We are also supported locally by the Cross City Fire Department, located in the Town of Cross City. Our Department responds to all types of hazards including fires, vehicle accidents, Hazardous Materials events, and all-natural and man-made disasters within our county. Our department responds to approximately 4000 calls annually, with approximately 40% of these being fires.
The Dixie County Fire Services Department is committed to providing a superior level of emergency service that continually improves the quality of life, health, and safety of the people we serve, the residents of Dixie. The Dixie County Fire Services Department is a professional organization continually seeking opportunities to serve our community through fire prevention, emergency operations, patient care, and excellent customer service.
Our department has approximately 80 members, with approximately 60% of them being trained at a minimum to the state-required level of Firefighter I and first responder. Dixie County is always looking for persons who are interested in serving their community. Currently the required training for volunteers consists of Firefighter I training (230 hours) and First Responder Medical Training (40 Hours). These classes are routinely taught locally through our department and are offered at no cost to our members. If you are interested in becoming a Volunteer Fire Fighter, please use the Contact Us Box to send an email to the Fire Chief.
"Dixie County is committed to facilitating the accessibility and usability of its website, for all people with disabilities. Learn more about assistive technology on our Americans with Disabilities Act, website compliance page."
We also have a scheduled Non-Emergency Scheduled Transport Service available through the Suwannee River Economic Council. Please call 352-498-5018 extension 22 for more information.
Our staffs of Paramedics and EMTs are trained to perform state of the art medical protocols to be able to save lives!
Dixie County Emergency Services is a certified and insured training center through American Safety and Health (ASHI). We offer community education courses which include CPR/AED for the layperson as well as Basic First Aid.
For healthcare providers, we also offer BLS CPR-Pro.
Course info is as follows;
CPR/AED for Community and Workplace is a 6 hour (4-hour re-certification) course offered to the general public who need to have the general knowledge of how to respond to a person in need of immediate medical intervention. Teaches Basic techniques for CPR, AED operation, and also basic steps in recognizing and dealing with common medical emergencies like Choking, Heart Attack, and Stroke.
BLS CPR-Pro is an 8 hour (6-hour re-certification) class for Healthcare Providers. Teaches Basic Life Support techniques on CPR and AED operation. The course also teaches basic steps in recognizing and providing care in common emergency situations.
First Aid is approx 2-4 hour class that teaches basic knowledge and techniques of providing initial care to the sick or injured until definitive medical treatment can be accessed. The course covers techniques on patient assessment, bandaging of trauma wounds, and initial care of medical illness emergencies.
Course Cost:
BLS CPR-Pro $35
CPR/AED for Community and Workplace $25
Basic First Aid $25 ($10 when taught together with CPR/AED)
